The European Parliament has always been a strong advocate of passenger rights irrespective of the mode of transport used. Its main aim is now to ensure that the texts adopted in recent years are properly applied.

Common rules have been drawn up in an effort to ensure that passengers receive at least a minimum level of assistance in the event of serious delays to or cancellation of their journey, irrespective of the mode of transport used, and, in particular, to protect more vulnerable travellers. The rules also provide for compensation schemes. A wide range of derogations may be granted for rail and road transport services, however, and court actions challenging the application of the rules are still common.

See more on this topic by visiting our <a href="https://multimedia.europarl.europa.eu/en/passenger-rights-8th-parliamentary-term_9702_pk">package</a> for the 8th parliamentary term.

passenger rights (T)

air transport package (T)

consumers' protection (T)

railway package (T)

9th parliamentary term

2021 European Year of Rail (T)

Passenger rights

Rail passengers' rights and obligations: extracts from the debate (28/04) and from the vote (29/04)

2021: European Year of Rail

Infoclip: Railway - Passenger transport

Infoclip: Covid-19 - Prevention measures - Airplane disinfection

Infoclip: Covid-19 - Spain

Infoclip: Covid-19 - Belgium

Infoclip: Covid-19 - Portugal

Zaventem Airport - Planes on the tarmac

Zaventem Airport - Check-in

Zaventem Airport - Departures board

Air passenger right - Lost, damaged or delayed luggage ?

Infoclip: Mobility 2018 - Rail, multimodality

Illustration Plane and Airport

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