EU rules ensure a minimum level of protection for passengers, irrespective of the mode of transport: flight, train, bus, coach or ship.

EU rail passenger rights rules have been in force since 2009. The EP’s Committee on Transport and Tourism responsible for the file, adopted its rapport on 9 October 2018. The report is due to be discussed in plenary during November 2018. Update of existing rules which aim to improve provision of information about passenger rights, clear deadlines and procedures for complaint handling, uniform application of the rules: long distance domestic and cross-border urban, suburban and regional services can no longer be exempted from the application of passenger rights rules.

In 2014, MEPs proposed new rules to improve air passenger rights. The new regulation is currently being discussed in the Council.

Passenger rights - 8th parliamentary term

Rail passengers' rights and obligations: extracts from the vote on the report Bogusław LIBERADZKI (S&D, PL), from the debate (14/11) and illustrative shots

EP plenary session - Rail passengers' rights and obligations

Press conference on Rail passengers' rights and obligations

Press conference by Bogusław LIBERADZKI (S&D, PL), rapporteur, on Rail passengers' rights and obligations

Infoclip: Mobility 2018 - Rail, multimodality

MEPs back improved rights for rail passengers

Plenary session week 43 2017 in Strasbourg - Neutrality of airline reservation systems and restriction of access to flight information

Plenary session Week 40 2017 in Strasbourg - Thousands of cancellations of flights by Ryanair and the enforcement of the air passenger rights Regulation (EC) No 261/2004 - Council and Commission statements

Thousands of cancellations of flights by Ryanair (and the enforcement of the air passenger rights regulation): extracts from the debate - illustrative material

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