Every year, on 15 March, we celebrate World Consumer Rights Day to raise awareness about consumer rights and protections around the world. The European Parliament plays a crucial role in safeguarding consumer rights across the European Union. With over 450 million consumers in the EU, ensuring fair treatment, transparency and safety in the marketplace is essential. Let’s find out how your consumer rights are protected in the EU.

World Consumer Rights Day

Press conference on empowering consumers by fighting greenwashing and improving product labelling

IMCO Public Hearing Online safety of vulnerable consumers (minors)

EP Plenary session - Question Time to Commission on Bringing the EU Agriculture into the 21st century, smart solutions to reduce pesticide use and strengthening consumer protection

EP Plenary session - Oral question - Update from the Commission and Council on the state of play of the Energy Charter Treaty (ECT) modernisation exercise

EP Plenary session - The Power of the EU – Joint European Action for more affordable, secure and sustainable energy

EP Plenary session - OQ : Rising energy prices and market manipulation in the gas market

Circular economy - right to repair

EP Plenary session - Resumption of session and order of business

JURI committtee meeting. Vote on the representative actions for the protection of the collective interests of consumers

IMCO Committee - Vote the ' Implementation of the Directive 2011/7/EU on combating late payment in commercial transactions '

Smoking ban in the public places Smoke, cigarettes

Labelling, consumer informations, energy consumption

Ceremonial signing of co-decision legislation: Directive on combating late payment in commercial transaction, regulations concerning the rights of passengers in bus and coach transport, Commission implementing powers

Exchange of views with Members of Parliament on Consumer right directive

IMCO Committee: Exchange of views on Regulatory cooperation between the EU and the US with the chairman of the US Consumer Product Safetuy Commission CPSC.

This infoclip gives an overview of tech giants such as Amazon, Meta, Google,TikTok, LinkedIn and X. In 2025 Meta announced the end of its third party fact-checking program. In 2024 the Commission opened proceedings against TikTok for not having assessed risks linked to election integrity during the recent Romanian presidential elections. The Commission also proceeded against X and preliminary findings confirmed its breach of the DSA. This infoclip shows a woman buying on Amazon, people scrolling on Social media, and offices building of TikTok (Source : Tiktok).

Infoclip: Digital Services Act (DSA), E-Commerce and Social Media

How can the EU reform its economic model to benefit consumers and the planet? Aimilios in Belgium and Laetitia in France have (part of) the answer!

Aimilios and his Watt4Ever team recondition old electric car batteries to make new energy storage systems, effectively giving batteries a second life and saving precious raw materials and energy while avoiding additional pollution.

Laetitia and “Halte à l'Obsolescence Programmée”, or HOP (“Stop Planned Obsolescence”), campaign for everyday products to last longer and be more repairable.

The European Parliament backs EU-wide measures to promote a circular economy, a right to repair and better recycling of raw materials, to avoid polluting the planet and to benefit your wallet.

EU programmes such as Horizon Europe plus rural and regional development funds make sure such projects get the resources they need.

Making the economy work for you and the planet: meet Aimilios and Laetitia - 9:16

Making the economy work for you and the planet: meet Aimilios and Laetitia

Have you ever read a social media post that made you really angry or sad? Or seemed too good to be true? Did you stop to think if it was true?
People who post disinformation use strong emotions to manipulate us and spread their message.
The European Parliament’s communications team helps you understand how they do this and how you can avoid falling into their trap.

How disinformation works | Episode 1: playing on emotions - 9:16

How disinformation works | Episode 1: playing on emotions

Eco-friendly, biodegradable, climate-neutral… 
  
In recent years, many corporations have overstated or misrepresented their green credentials, often misleading consumers with exaggerated environmental or durability claims. So much so that the practice gave rise to the term ‘greenwashing’. 
  
Parliament has voted to outlaw greenwashing and make durability information clear and easily accessible to consumers.  
     
Find out more in our short explainer video.

New EU rules to prevent greenwashing decrypted - EE24

Have you ever asked yourself: Why the EU? What’s it for? Why does it matter?   
 
In an increasingly fractious world, the EU is a powerful bloc representing 450 million Europeans, making sure your voice is heard on the world stage. 

What it means to be part of the EU can be summed up in a few words – we are stronger together!    
 
What’s the point of the EU? Find out in our short explainer!

The importance of the EU - VT EE24

The importance of the EU - 4-5 EE24

The importance of the EU -16:9 EE24

Once elected, Members of the European Parliament have an important job to do. They are the eyes, ears and voices of Europeans in the Parliament. You vote for them, then they vote for you!

Sitting in parliamentary groups, a bit like parties in national parliaments, MEPs listen to people’s concerns, debate, consult with interested parties and vote on laws.

Find out more about the role of MEPs!

The role of Members of the European Parliament - VT EE24

The role of Members of the European Parliament - 4-5 EE24

The role of Members of the European Parliament  -16:9 EE24

The European Parliament, the only directly elected EU institution, is the beating heart of European democracy! 

It represents the interests of EU citizens.  

MEPs debate, amend and pass laws which have a direct impact on the lives of some 450 million Europeans.  

Find out more about how the European Parliament works!

How the European Parliament works -  VT EE24

How the European Parliament works - 4-5 EE24

How the European Parliament works -16:9 EE24

As a European Union citizen, you are free to live, work and travel across 27 EU countries. The EU supports the economy and protects your rights, ensuring fairer workplaces, safer products and a clean environment.   
   
The EU promotes values like equality, peace and democracy at home and abroad.    
   
Find out more about the benefits the EU brings.

The benefits of the European Union -16:9 EE24

The benefits of the European Union - 4-5 -EE24

&lt;p>Eco-friendly, biodegradable, climate-neutral… In recent years, many corporations have overstated or misrepresented their green credentials, often misleading consumers with exaggerated environmental or durability claims. So much so that the practice gave rise to the term ‘greenwashing’. Parliament has voted to outlaw greenwashing and make durability information clear and easily accessible to consumers. Find out more in our short explainer video.&lt;/p>

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